Q: Do you accept returns or exchanges?
We regret to inform that we do not accept returns or exchanges due to hygiene reasons.
Q: What is the material of the backing?
Our backings are made of surgical grade stainless steel and they are nickel and lead free.
Q: I do not have pierced ears. Are clip-on options available?
Yes, clip-ons are available. Kindly leave a note when you cart out. Alternatively, you may drop us an email at email@example.com
Q: I received an incorrect product. What should I do?
We apologise for the oversight. Please drop us an email together with the product images and order number to firstname.lastname@example.org
Q: When is your next launch/ restock?
We do not have a fixed schedule in place. Do follow us on our Instagram @oaknstyle to stay updated on the restock and new launches dates.